Terms of service

Terms of Service

Last updated: 16 September 2026

Business Information

This website is operated by Fergusson & Bottlebrush from 48 Fergusson St, Casino NSW 2470, Australia. Contact us at support@fergussonandbottlebrush.com.au or +61 2 5550 1836.

Acceptance of Terms

By accessing this website or purchasing from us, you agree to these Terms of Service, our Terms of Sale, Privacy Policy, Shipping Policy and Refund and Return Policy. If you do not agree, do not use the website.

Consumer Rights

Nothing in these Terms excludes, restricts or modifies any consumer guarantee, right or remedy under the Competition and Consumer Act 2010 (Cth), including the Australian Consumer Law, or any other right that cannot lawfully be excluded.

Eligibility

You must have legal capacity to enter a binding contract. If you are under 18, you may use the store only with the permission and involvement of a parent or legal guardian.

Lawful Use

You must not use the website for unlawful, fraudulent or abusive conduct; transmit malicious code; interfere with security; scrape the website without permission; impersonate another person; or infringe another person's rights.

Customer Accounts

You are responsible for providing accurate information and protecting your account credentials. Notify us promptly of suspected unauthorised use.

Suspension and Termination

We may suspend or close an account where reasonably necessary for security, suspected fraud, legal compliance or a material breach of these Terms. Suspension does not remove rights relating to an accepted order.

Products and Website Information

We take reasonable care with product descriptions, sizing, colours and images. Screen settings and production variations may affect appearance. Material errors will be corrected subject to your statutory rights.

Prices and GST

Unless stated otherwise, prices are in Australian dollars and include GST where applicable. Delivery charges and other applicable costs will be displayed before you submit an order.

Errors and Updates

We may correct typographical, pricing, availability or descriptive errors. If a material error affects an order, we will contact you and provide the options required by law, which may include confirmation at the correct price or cancellation and refund.

Intellectual Property

The website and its original text, graphics, logos, designs and other content are owned by or licensed to Fergusson & Bottlebrush and protected by applicable intellectual-property laws. You may use the website for personal shopping but may not reproduce or commercially exploit its content without permission.

Reviews and Submitted Content

Submitted content must be truthful, relevant, lawful and must not infringe third-party rights. You grant us a non-exclusive, worldwide, royalty-free licence to display and adapt submitted content for operating and promoting the store.

We do not offer incentives conditional on a positive review and may moderate fraudulent, unlawful, abusive or irrelevant content.

Third-Party Services and Links

The website may use or link to third-party services. Independent providers control their own services and policies. We are not responsible for third-party websites except to the extent liability cannot lawfully be excluded.

Website Availability

We may maintain, update or temporarily suspend the website. We do not guarantee uninterrupted access, but this does not affect accepted orders or rights that cannot be excluded.

Disclaimer and Limitation of Liability

To the maximum extent permitted by law, the website is provided without guarantees beyond those expressly stated or imposed by law. We are not liable for indirect or consequential loss that was not reasonably foreseeable, except where liability cannot lawfully be limited.

Indemnity

To the extent permitted by law, you are responsible for loss reasonably resulting from your unlawful use of the website or material breach of these Terms. This does not require you to indemnify us for our own negligence or unlawful conduct.

Governing Law and Disputes

These Terms are governed by the laws of New South Wales and applicable Commonwealth laws. The parties submit to courts with competent jurisdiction, without restricting any mandatory right to bring a claim elsewhere.

Please contact us first so we can try to resolve a complaint. Consumers may also contact NSW Fair Trading or the Australian Competition and Consumer Commission.

Changes

We may update these Terms prospectively. The version displayed when an order is placed will ordinarily govern that transaction unless a change is required by law.

Contact

Fergusson & Bottlebrush
48 Fergusson St
Casino NSW 2470
Australia
Email: support@fergussonandbottlebrush.com.au
Phone: +61 2 5550 1836